Thank you for shopping with us. We aim to provide a smooth and reliable shopping experience for all our customers.
Shipping Policy
All orders are processed within 1–3 business days after the order is placed. Once your order has been shipped, you will receive a confirmation email with tracking details.
Estimated delivery time is 5–10 business days, depending on your location. Please note that delivery times may vary due to courier delays, holidays, or other unforeseen circumstances.
Shipping charges, if applicable, will be displayed at checkout before completing your purchase.
Please ensure that your shipping address is correct when placing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Returns & Exchanges
If you are not completely satisfied with your purchase, you may request a return or exchange within 7 days of receiving your order.
To be eligible for a return:
- The item must be unused and unwashed
- The item must have all original tags attached
- The item must be returned in its original packaging
Items that have been used, damaged by the customer, or purchased during clearance sales may not be eligible for return.
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and clear photos of the product. After verification, we will arrange a replacement or provide an appropriate solution.
Refunds
Once the returned item is received and inspected, we will notify you about the approval of your refund. Approved refunds will be processed to the original payment method within a few business days.
Contact Us
If you have any questions about shipping or returns, please contact our support team:
Email: support@yourstore.com